First in Wales for 50 years of Excellence and Quality

 

 

 

 


Why Would You Use Us?


P.D.I.
(Pre-Delivery Inspection)


On arrival at our depots, all New and Pre-Owned caravans go through a Full Quality Inspection before being taken into the workshops for a Comprehensive 73 point Pre-Delivery Inspection.  This ensures all our caravans are in A1 Order on the day of collection.

What to expect on your day of collection

On arrival at our reception, your salesperson will complete the necessary paperwork with you.  After this has taken place, you will be introduced to one of our factory trained workshop staff who will run through your new caravan with you.  If you have any queries at all about the operation of your new caravan, please do not hesitate to ask.

After the hand over has taken place, you are ready to “Get up and Go.”

HAPPY CARAVANNING


TRAINING

WORKSHOP TEAM

All of our workshop team are factory trained by Avondale Coachcraft and Bailey of Bristol with annual refresher courses.  In addition we have ongoing Product Training from Carver, Truma, Electrolux and Thetford.  As members of the National Caravan Council we work closely with the Caravan Industry Training Organisation to train on L.P. Gas Safety, cookers, water heaters, space heaters and refrigerators etc.

SALES/ACCESSORY TEAM

This team receive regular product training from all of the leading manufacturers within the caravan industry, plus Customer Care Training with Business Training Consultancy Ltd, together with annual refresher courses.  Lloyds/UDT and Chartered Trust the two leading Finance Houses for the industry give ongoing training regarding financial advise and Specialised Vehicle Funding.

 


Contacts: (B = Blazers - S = Sunnyhaven)
Who's Who in The
Blazers-Sunnyhaven Team

Edward Whitney Chairman & Marketing Director
Bruce Miller Vice Chairman (B)
Ian Fearn Managing Director 
(Dealer Principal) (B) & (S)
Maureen Whitney Company Secretary (S)
Gareth Griffiths General Manager (S)
Jill Whitney
Eva Griffths
Dealer Principal Support +
Accounts Manager (S)
Richard Whitney Sales Coordinator (B)
Andrew Shreves Pre-Owned Tourer Sales Manager (B)
Nicholas J. Selby Sales Manager  (S)
Phil Boskey Business Manager (S)
Arthur Willis Workshop Service Manager (B)
R.J. Workshop Service Manager (S)
Edward Frances Assisitant Workshop Service Manager (S)
John Fraser Accessories Supermarket Manager (B)
David Waltham Awnings + Accessories Coordinator (B)
Les, Steve & Marion Workshop Personnel (B)


The Awards we have worked hard to get.
And YOU
the Customer benefits 

Avondale Coachcraft Top UK Dealer for over a Decade
Avondale Coachcraft Award for Outstanding Customer Care - every year for the last 11 years
Avondale Coachcraft Award for Marketing Excellence 
Baileys of Bristol Top Welsh Dealer since 1986
Baileys of Bristol Award for Outstanding Achievement 
Bakers of Cheltenham Top UK Dealer
Caravan Insurance Centre:
Lloyds/UDT
Salesperson of UK Award Winner
Academy of Excellence
Cardiff CIA
Welsh Caravan Show
Best Caravan Award
(2 years consecutively)


Safety in Numbers


Caravan Insurance


Why should you INSURE at all as you
DO NOT have to insure your caravan?
(your cars policy only covers it for third party risk whilst towing.)

SO WITHOUT INSURANCE..

  • ..park it up and it's not covered
  • ..crash and it's your fault - not covered
  • ..damage it on a site - not covered
  • ..broken into - not covered
  • ..stolen - not covered

Why should you INSURE with US?

Simply because from the wide range of policies available, there is bound to be one at Blazers or Sunnyhaven which is virtually tailor made to your requirements. Because ALL policies are underwritten by major old established BRITISH insurers, all of whom are not only household names but are also member of the ASSOCIATION OF BRITISH INSURERS. The policies have been carefully and logically thought out to satisfy the requirements of even the most discerning caravanner, and they are marketed and serviced by an experienced, enthusiastic and efficient staff. And when it comes to claims, no company has a more envied reputation.

AND we deal with one of (if not) THE best Caravan Insurance Company in the UK:

THE
CARAVAN
INSURANCE
CENTRE

Part of

Underwriting Group

 



A Little Bit Of History

Harry Whitney affectionately known as Captain Whitney after his exploits in the RAF, moved with his family to South Wales in 1960. Harry and his wife Phyllis spent many years as comedians in Music Hall touring the country and often stayed in caravans as this was more convenient than using hotels or the famous theatrical digs where you had to be in by 10.30 or face the wrath of the landlady.

He could see that television was taking a firm foothold and many theatres were closing. As a fast talker who knew much more than most about touring caravans, he took a gamble and set up Sunnyhaven Caravans. Little did he know how the business and the popularity of owning a touring caravan would grow. Starting from scratch in a converted garage at Gorseinon he began to sell caravans with the help of his young son Eddie (who appeared on stage at Leeds with Harry and Phyllis when he was only 3 weeks old!). Harry found no problems selling the caravans, in fact customers were clamouring to see the “square deal” men as they had become known. Some of our older customers many remember the logo used in those days.

As the business grew Eddie got married and introduced his wife Maureen to the wonderful world of caravans. She immediately put the womans touch into the business and customers began to notice an accessory shop had sprung up in the now smart ex-garage. (The first caravan accessory shop in Wales.) In the mid-seventies Harry and Eddie with a push from Maureen became Avondale Coachcrafts first dealer in Wales, a partnership which has flourished to this day, resulting in a number of top dealership awards. In 1984 Harry and Phyllis decided to call it a day and retired from the business knowing it was in safe hands. Phyllis in fact she still dabbles in show business and often plays panto — specialising as fairy godmother.

In 1985 came the opening of Blazers Caravans run by Eddie’s friend Bruce. They met when both were playing in the Wizard of Oz at Swansea Grand. An approach was made by Bailey Caravans of Bristol in 1986, this was accepted and both depots then became stockists of Avondale and Bailey caravans — again resulting in a number of top dealership awards.

Caravanning was now flourishing with lightweight well-insulated caravans being manufactured with all the facilities you’d expect even in the home with full blown air heating and double glazing. Fully fitted kitchens and luxury showers.

How Harry and Phyllis would have enjoyed using these caravans on a wet cold January night in Cleethorpes. Also with the improvements in sites caravanning was now an all year round pastime. Expansion was now required and was duly completed in 1994 with smart new premises and showgrounds.

Maureen by this time had produced a boy and a girl, Richard and Toria and you’ve guessed it Richard is in the caravan business and Toria is in show business. (following her grandparents), but loves to go in to the shop and sell accessories (following her mother).

Now after almost forty years in Swansea and anticipating all the changes yet to come, Eddie and Bruce’s colleague Ian Fearn has been appointed managing director as we look forward to the new millenium.

Who would have thought when Harry and Phyllis were sitting in their cold little caravan on a wet night all those years ago, that there would be over half a million caravan owners enjoying their holidays all though the year and that Sunnyhaven and Blazers would be the success story it is today.